Question 1

What is GLASSY and how does it work?

Accepted Answer

GLASSY is a pocket-sized lens cleaning tool that combines an ultra-soft brush and professional cleaning solution in one device. You rinse your lenses, press the button to release solution onto the brush, clean all surfaces including nose pads and frame edges, then rinse and dry. Four steps, zero scratches.

Question 2

What's inside the cleaning solution?

Accepted Answer

A professional-grade, alcohol-free formula carefully tested to ensure it keeps your lenses and coatings safe for years to come. Designed specifically for optical surfaces.

Question 3

How long does the cleaning solution last?

Accepted Answer

One fill typically lasts 30-60 days depending on how often you clean. When it runs out, just swap in a refill bottle and it takes seconds.

Question 4

How do I refill it?

Accepted Answer

Simply replace the refill bottle inside the device. No mess and no pouring. Pop out the empty bottle and click in a new one.

Question 5

Is GLASSY leak-proof?

Accepted Answer

Yes. The sealed construction means you can carry it in your pocket, bag, or travel case without liquid escaping. Designed for daily carry.

Question 6

How big is GLASSY?

Accepted Answer

About the size of a thick marker. It fits in a pocket, bag, or glasses case. Light enough to carry everywhere and sturdy enough for daily use.

Question 7

How long does the device itself last?

Accepted Answer

The brush is built to last for years with normal use. The only part you replace is the cleaning solution via refill bottles.

Question 8

How do I know when the solution is running out?

Accepted Answer

You will notice less liquid being released when you press the button. That is the signal to swap in a refill bottle.

Question 9

Can multiple people share one GLASSY?

Accepted Answer

Yes, it works the same regardless of who uses it. If everyone in the household wears glasses, having one each is more convenient.

Question 10

Will the brush scratch my lenses?

Accepted Answer

No. The brush fibres are specifically chosen to be softer than microfiber cloth. Combined with the cleaning solution, there is no dry friction on your lenses, which is the main cause of micro-scratches.

Question 11

Is GLASSY safe for anti-reflective coatings?

Accepted Answer

Yes. The brush and formula are designed for coated lenses. Unlike many sprays, GLASSY's solution dissolves oils without attacking the coating.

Question 12

Can I use GLASSY on blue light filter lenses?

Accepted Answer

Yes. It is safe for all coating types including blue light filters, UV coatings, and hydrophobic treatments.

Question 13

Does GLASSY work on sunglasses and polarised lenses?

Accepted Answer

Yes. It works on all lens types including prescription, sunglasses, polarised, photochromic, and reading glasses.

Question 14

Do I always need to rinse with water before cleaning?

Accepted Answer

Yes. Rinsing first removes dust and abrasive particles from the lens surface. Skipping this step can drag particles across the lens. Always rinse first.

Question 15

Can I use GLASSY on my phone or laptop screen?

Accepted Answer

No. GLASSY requires rinsing with water as part of the process, so it is designed for eyeglasses only and not for electronics.

Question 16

Why not just use my shirt or tissue?

Accepted Answer

Shirts, tissues, and paper towels can drag trapped dust and grit across your lenses. That creates micro-scratches over time, causing haze and coating wear.

Question 17

How is GLASSY better than spray and microfiber cloth?

Accepted Answer

Sprays can contain coating-unfriendly chemicals, cloths collect debris between washes, and cloth cleaning misses frame edges and nose pads. GLASSY uses a coating-safe formula, a clean soft brush, and a shape that reaches corners.

Question 18

How is GLASSY better than disposable wipes?

Accepted Answer

Disposable wipes often use alcohol or ammonia and create ongoing waste. GLASSY is refillable, uses a coating-safe formula, and one device supports long-term daily use.

Question 19

How is GLASSY different from Peeps or carbon pad cleaners?

Accepted Answer

Carbon pad cleaners rely on dry friction. GLASSY uses wet cleaning with solution and a soft brush to dissolve and remove oils more thoroughly, including nose pads and frame edges.

Question 20

What about ultrasonic cleaners?

Accepted Answer

Ultrasonic cleaners can work well but are bulky and desk-bound. GLASSY is portable and designed for real daily use wherever your glasses are.

Question 21

Are there similar products to GLASSY?

Accepted Answer

There is no direct equivalent combining professional solution and an ultra-soft brush in one portable refillable device. GLASSY is designed and made in Europe with professional-grade materials.

Question 22

Why should I buy a dedicated glasses cleaner?

Accepted Answer

Quality prescription lenses are expensive to replace. Improper daily cleaning shortens coating life. GLASSY costs a fraction of replacement lenses and helps protect that investment.

Question 23

Why isn't GLASSY sold in optician shops?

Accepted Answer

GLASSY focuses on extending lens life and reducing avoidable replacement cycles. We sell direct so customers can access that benefit without retail markup.

Question 24

Is GLASSY worth the price?

Accepted Answer

You are protecting lenses that cost far more to replace. GLASSY costs just £29.99 and helps prevent avoidable micro-scratch buildup from shirts, tissues, and harsh sprays.

Question 25

Does GLASSY come pre-filled or do I need to buy solution separately?

Accepted Answer

Every GLASSY comes pre-filled with professional cleaning solution and is ready to use out of the box. Refills are sold separately for later top-ups.

Question 26

Can I use my own cleaning solution in GLASSY?

Accepted Answer

We recommend GLASSY's own formula. It is specifically formulated for lens and coating safety and tested for compatibility with the brush material.

Question 27

Do prices include VAT?

Accepted Answer

Yes. All displayed prices include VAT.

Question 28

Can I use GLASSY anywhere or only at home?

Accepted Answer

Anywhere there is access to water, including home, office, gym, and travel. The compact leak-proof design is built for daily carry.

Question 29

Is GLASSY a good gift for glasses wearers?

Accepted Answer

Yes. It is practical, useful every day, and solves a common habit problem for lens users. It is available in Black and Red.

Question 30

I only wear sunglasses occasionally. Is GLASSY still worth it?

Accepted Answer

Yes. Coated sunglasses are expensive and can still be damaged by occasional improper cleaning. GLASSY keeps them safer between uses.

Question 31

Where does GLASSY ship?

Accepted Answer

Currently we ship to all of Europe and the United States.

Question 32

How much does shipping cost?

Accepted Answer

Shipping is free on all orders.

Question 33

How long does delivery take?

Accepted Answer

2-3 business days with full tracking.

Question 34

What's your return policy?

Accepted Answer

We accept returns on unopened and unused packages. Opened or used GLASSY devices are not eligible for return.

Question 35

Do you offer bulk or wholesale orders?

Accepted Answer

Yes. For wholesale or company orders, contact info@glassyshop.com.

Question 36

How is GLASSY more sustainable than wipes?

Accepted Answer

A single GLASSY replaces hundreds of disposable wipes per year. You refill the solution instead of replacing the whole tool.

Question 37

Has GLASSY been independently tested?

Accepted Answer

GLASSY has been tested by over 12,000 customers with an average 4.9/5 rating. Independent lab testing is currently in progress.

Question 38

Where is GLASSY made?

Accepted Answer

Designed and manufactured in Europe.

Frequently Asked Questions

Product & How It Works

Lens Safety

GLASSY vs Alternatives

Why GLASSY Exists

Price & Value

Use Cases & Gifting

Shipping & Orders

Sustainability & Trust