Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number, shipping address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications with our customer support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Send marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and enhance security

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who help us operate our business, such as payment processors and shipping carriers.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal data

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at info@glassyshop.com